If this is still giving them trouble, follow the instructions below:
2. Once you are logged in, click "Members" in the navigation on the left-hand side.
3. Using the member list, find the agent whose password needs to be reset. If the agent is not already listed in your agency, you can add them as a member.
4. Click on the member profile.
5. In the agent's profile, you should see a card titled "Password."
6. Use the fields to enter the agent's new password.
7. Click "Save Changes" in the upper right-hand corner of the card.
Questions or feedback? Feel free to reach out to our Support Team at firstname.lastname@example.org or call 800-250-5152 #2.